Legal

Privacy Policy

Effective date: 2026-04-07

Introduction

maatriks.ai ("we", "us", "our") operates maatriks.ai, an AI-powered gym coaching mobile application. This privacy policy explains what information we collect, how we use it, and what rights you have over it.

We believe your data belongs to you. We collect only what is necessary to provide and improve the service, and we do not sell your personal information to anyone.

If you have questions about this policy, contact us at:

Information we collect

Account information

When you create an account, we collect:

  • Email address — used for authentication, account recovery, and service communication
  • Display name — optional, used for personalization within the app
  • Authentication provider identifier — if you sign in with Google or Apple, we receive a provider-specific ID and your email address. We do not access your contacts, calendar, photos, or other data from these providers.

Sign in with Apple: If you choose to use Sign in with Apple, you may opt to hide your email address. In that case, Apple provides a private relay email address that forwards to your real address. We use this relay address for account identification and communication only. We respect Apple's Hide My Email feature and do not attempt to circumvent it.

Sign in with Google: We use Google Sign-In solely for authentication. We request only your basic profile information (email address and name). We do not request access to your Google Drive, Gmail, Calendar, Contacts, or any other Google services.

Workout and training data

When you use maatriks.ai, we store:

  • Workout logs (exercises, sets, reps, weight, duration)
  • Training preferences and goals
  • Program history and progression data
  • Body measurements you choose to enter (weight, height, etc.)

This data is yours. It exists to power your training experience and will not be used for advertising, marketing, or data mining purposes.

AI workout feedback and programming data

maatriks.ai uses AI to generate structured workout feedback and to prepare future workout programming. For that functionality, we may store:

  • Context sent to the AI model, such as relevant workout history, preferences, and goals
  • AI-generated workout feedback and next-session planning output

See the "AI workout feedback and your data" section below for details on how this data is processed.

Technical and usage data

To keep the app running and fix issues, we may collect:

  • Device type, operating system, and app version
  • Crash reports and error logs
  • General usage patterns (screens visited, features used)

This data is used for diagnostics and service improvement. We do not use it to build advertising profiles.

How we use your information

We use your information to:

  • Provide the service — authenticate your identity, store your workouts, deliver AI-generated feedback, and prepare upcoming training sessions
  • Personalize your experience — tailor training recommendations based on your history and goals
  • Communicate with you — respond to support requests, send critical account notifications
  • Improve the app — diagnose bugs, understand usage patterns, improve features

We do not use your information to show you ads, build advertising profiles, or sell to data brokers.

AI workout feedback and your data

maatriks.ai uses a configured third-party AI provider to generate workout feedback and next-session planning. When that processing happens:

  • Relevant context, such as recent workouts, preferences, and goals, may be sent to the provider to generate output
  • The provider processes that data solely to generate the requested response for the app
  • The generated output may be stored in our database to support workout history and session continuity

We do not use your workout data or generated feedback for advertising, marketing, or any use-based data mining purposes.

Third-party service providers

We use a limited number of third-party services to operate maatriks.ai. Each handles your data only as needed to deliver their specific service:

  • Supabase — database hosting and authentication infrastructure. Your account data and workout logs are stored on Supabase's infrastructure. Supabase Privacy Policy
  • Configured AI provider — AI inference for workout feedback and programming. Provider choice may change over time as the product evolves.
  • Apple — authentication when Sign in with Apple is used. Apple Privacy Policy
  • Google — authentication when Google Sign-In is used. Google Privacy Policy

We do not use advertising networks, remarketing services, or third-party tracking pixels.

Data storage and security

Your data is stored on Supabase's cloud infrastructure. We use industry-standard security measures including:

  • Encrypted data transmission (TLS/HTTPS)
  • Encrypted data at rest
  • Row-level security policies on the database
  • Secure authentication with token-based sessions

While we take reasonable measures to protect your data, no method of electronic transmission or storage is 100% secure. If you become aware of a security issue, please contact us immediately at support@maatriks.ai.

Data retention

We retain your data for as long as your account is active and as needed to provide you with the service.

  • Active accounts — all data is retained to provide the service
  • Deleted accounts — personal data is deleted from active systems upon account deletion. Some anonymized, non-identifiable data may be retained for aggregate analytics
  • Backups — deleted data may persist in encrypted backups for a limited period (up to 30 days) before being permanently removed

Account deletion

You can delete your account at any time from within the maatriks.ai app. When you delete your account:

  • Your profile, workout history, AI-generated feedback data, and preferences are permanently deleted
  • Deletion is irreversible. We cannot recover your data after deletion

For step-by-step instructions, see our account deletion page. If you are unable to delete your account through the app, contact us at support@maatriks.ai and we will process it manually.

Your rights

Depending on your location, you may have some or all of the following rights regarding your personal data:

For all users

  • Access — request a copy of the personal data we hold about you
  • Deletion — request deletion of your personal data (available in-app or by contacting us)
  • Correction — request correction of inaccurate personal data
  • Data export — request an export of your data in a portable format

European Economic Area, UK, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation:

  • Legal basis — we process your data based on: (a) contractual necessity (providing the service you signed up for), (b) your consent (where specifically requested), and (c) legitimate interests (improving the service, ensuring security)
  • Right to restriction — request that we limit how we use your data
  • Right to portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
  • Right to lodge a complaint — you may file a complaint with your local data protection authority

California residents (CCPA/CPRA)

If you are a California resident, under the California Consumer Privacy Act and California Privacy Rights Act you have the right to:

  • Know — request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months
  • Delete — request deletion of your personal information
  • Non-discrimination — we will not discriminate against you for exercising your privacy rights
  • Opt-out of sale — we do not sell personal information. There is nothing to opt out of

To exercise any of these rights, contact us at support@maatriks.ai. We will respond within 30 days (or within the timeframe required by applicable law).

App Store and Google Play disclosures

This section provides additional information required by Apple's App Store and Google Play's Data Safety policies.

Data not collected

We do not collect: precise location, contacts, photos or videos, browsing history, search history, financial information (payment details are handled by Apple/Google), or sensitive personal information beyond what is described in this policy.

Data not shared with third parties for tracking

We do not share your data with third parties for the purpose of tracking you across apps and websites. We do not use advertising identifiers (IDFA/GAID) or participate in ad networks.

Data linked to your identity

The following data is linked to your identity: email address, display name, workout logs, training preferences, and generated workout feedback. This data is used to provide and personalize the service.

International data transfers

Our service providers may process your data in countries other than your own. When your data is transferred internationally, it is protected by the security measures described in this policy and by the contractual obligations of our service providers.

Children's privacy

maatriks.ai is not intended for children under the age of 16 (or under 13 in the United States). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us at support@maatriks.ai and we will delete it.

Changes to this policy

We may update this privacy policy as the app evolves. When we make significant changes, we will notify you through the app or by email. The effective date at the top of this page reflects the most recent revision.

Continued use of maatriks.ai after changes take effect constitutes acceptance of the updated policy.

Contact

For questions, concerns, or requests related to this privacy policy or your personal data:

maatriks.ai
Email: support@maatriks.ai