Support
If you need help with maatriks.ai, reach out to us by email. We aim to respond within 2 business days. For account access, password-reset, or deletion requests, contact us from the email address tied to your account whenever possible.
info@maatriks.aiWhat we can help with
Login issues
Problems signing in with email or Google? Trouble returning to the app after a sign-in link? We can help you recover access.
Password reset
If the in-app password reset is not working, the reset email does not arrive, or the handoff page does not reopen the app, start with our password reset help page or contact us directly.
Account deletion
Need help deleting your account? See our deletion page for instructions, or email us directly if you cannot access the app.
General app help
Questions about workout feedback, training plans, privacy, or how maatriks.ai uses your data? We can help.
When contacting us
To help us resolve your issue quickly, please include:
- The email address associated with your account
- A description of the issue
- Your device type (iPhone, Android) and app version if relevant
- Whether the issue happened during sign-in, password reset, or account deletion
- Screenshots if applicable
Related pages
- Reset Password — how password recovery works
- Privacy Policy — how we handle your data
- Terms & Conditions — the rules for using the app and website
- Delete Account — how to remove your account and data