If you need help with maatriks.ai, reach out to us by email. We aim to respond within 48 hours on business days.
support@maatriks.aiWhat we can help with
Login issues
Problems signing in with email, Google, or Apple? Can't access your account? We can help you recover access.
Password reset
If the in-app password reset isn't working, or you're not receiving the reset email, start with our password reset help page or contact us directly.
Account deletion
Need help deleting your account? See our deletion page for instructions, or email us directly.
General app help
Questions about features, workout feedback, or how the app handles your training plan? We're happy to help.
When contacting us
To help us resolve your issue quickly, please include:
- The email address associated with your account
- A description of the issue
- Your device type (iPhone, Android) and app version if relevant
- Screenshots if applicable
Related pages
- Privacy Policy — how we handle your data
- Delete Account — how to remove your account and data